# White Label Support for Agency Client Work

Add an unbranded chat widget to each client's site. All messages flow to your Slack/Discord. Reply from one place. Flat pricing, unlimited clients.

## Client Projects

| Client       | Active Tickets |
|--------------|----------------|
| Acme Corp    | 3 tickets      |
| TechStart    | 1 ticket       |
| BizHub       | 0 tickets      |
| StartupXYZ   | 2 tickets      |
| DevCo        | 0 tickets      |
| EcomStore    | 0 tickets      |

## Support

How can we help?

🎉 Free to use  
⚡ 5-min setup  
🔐 Signed metadata  
📬 Missed-reply emails  
💬 Slack, Discord & Telegram

## Why agencies love it

Deliver premium support to clients without premium pricing.

### Unbranded Widget

Remove all Donkey Support branding for just $2.99/mo - perfect for client work

### Flat Pricing

One price for unlimited client websites - no per-seat pricing killing your margins

### Reply from Slack/Discord

Handle all client support from your existing team chat - no new dashboards to learn

### Multi-Tenant Isolation

Client data stays separate and secure - professional-grade without enterprise cost

## How it works

Get up and running in minutes, not days. No complex configuration required.

1. ### Embed the widget
   Add a simple script tag or React component to your app. Customize colors and branding to match your style.

2. ### Connect your platform
   Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically.

3. ### Reply from threads
   Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time.

## Reply where you already work

Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard.

### Slack Integration

Connect via OAuth in one click. Choose your support channel. New tickets appear as threads you can reply to instantly.
- ✓ One-click OAuth install  
- ✓ Tickets as Slack threads  
- ✓ Reply syncs to widget  
- ✓ Toggle ticket status

### Discord Integration

Add the bot to your server. Pick your support channel. Tickets become Discord threads with real-time sync.
- ✓ Easy bot installation  
- ✓ Tickets as Discord threads  
- ✓ Reply syncs to widget  
- ✓ Toggle ticket status

### Telegram Integration

Add the bot to your Telegram group. Pick your channel. Tickets become organized threads with real-time sync.
- ✓ Simple bot setup  
- ✓ Tickets as message threads  
- ✓ Reply syncs to widget  
- ✓ Toggle ticket status

💡 Choose one integration at a time. Switch anytime.

## Start free, upgrade when ready

From full ticketing on Freemium to unlimited unbranded Pro. No per-seat pricing, no sneaky fees.

### Freemium
- $0/mo  
- Full ticketing workflow (tickets, replies, and inbox views)  
- Connect Slack, Discord, or Telegram  
- Widget setup + appearance controls (name, greeting, colors)  
- Office hours and signed widget metadata support  
- Use up to 3 domains  
- 10 email notifications per month  
- Donkey branding stays visible

### Pro Monthly
- $2.99/mo (then $4.99/month after 3 months)  
- Everything in Freemium  
- Unlimited domains  
- Unlimited email notifications  
- Remove Donkey branding from widget and emails  
- Upload your own email logo and widget avatar  
- Webhooks unlocked for automations

### Pro Yearly
- $35/year ($2.92/month billed annually)  
- Everything in Pro Monthly  
- Same unlimited setup, billed yearly  
- Save 42% compared to monthly

## Ready to launch?

Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically email customers who miss your reply.