# Community Support That Lives in Discord

Add a chat widget to your website. Messages from visitors appear instantly in your Discord server. Reply from Discord - they see it on your site in real-time.

[Start for free](/content/go?ref=discord-communities/index.html)

## Why community builders love it

Your community lives in Discord. Your support should too.

### Lives in Discord

Reply directly from Discord - no context switching to dashboards

### Never Miss a Reply

Automatically email members who miss your response - no conversation falls through the cracks

### Verified Community Members

Signed metadata tokens verify paying members vs trial users

### No Per-Seat Pricing

Grow your community without support costs scaling linearly

## How it works

Get up and running in minutes, not days. No complex configuration required.

1. ### Embed the widget
   Add a simple script tag or React component to your app. Customize colors and branding to match your style.

2. ### Connect your platform
   Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically.

3. ### Reply from threads
   Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time.

## Reply where you already work

Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard.

### Slack Integration

Connect via OAuth in one click. Choose your support channel. New tickets appear as threads you can reply to instantly.

- ✓ One-click OAuth install
- ✓ Tickets as Slack threads
- ✓ Reply syncs to widget
- ✓ Toggle ticket status

### Discord Integration

Add the bot to your server. Pick your support channel. Tickets become Discord threads with real-time sync.

- ✓ Easy bot installation
- ✓ Tickets as Discord threads
- ✓ Reply syncs to widget
- ✓ Toggle ticket status

### Telegram Integration

Add the bot to your Telegram group. Pick your channel. Tickets become organized threads with real-time sync.

- ✓ Simple bot setup
- ✓ Tickets as message threads
- ✓ Reply syncs to widget
- ✓ Toggle ticket status

💡 Choose one integration at a time. Switch anytime.

## Start free, upgrade when ready

From full ticketing on Freemium to unlimited unbranded Pro. No per-seat pricing, no sneaky fees.

### Freemium
   A seriously capable start, at exactly $0 
   $0/mo
   - ✓ Full ticketing workflow (tickets, replies, and inbox views)
   - ✓ Connect Slack, Discord, or Telegram
   - ✓ Widget setup + appearance controls (name, greeting, colors)
   - ✓ Office hours and signed widget metadata support
   - ✓ Use up to 3 domains
   - ✓ 10 email notifications per month
   - ✓ Donkey branding stays visible
   
   [Start free](/content/go?ref=pricing/index.html)

### Pro Monthly
   For teams that want full control (and zero limits)
   $4.99/mo
   $2.99/mo
   Then $4.99/month after 3 months
   - ✓ Everything in Freemium
   - ✓ Unlimited domains
   - ✓ Unlimited email notifications
   - ✓ Remove Donkey branding from widget and emails
   - ✓ Upload your own email logo and widget avatar
   - ✓ Webhooks unlocked for automations
   
   [Go Pro](/content/go?ref=pricing/index.html)

### Pro Yearly
   Best value for committed builders
   $35/year
   $2.92/month billed annually
   - ✓ Everything in Pro Monthly
   - ✓ Same unlimited setup, billed yearly
   - ✓ Save 42% compared to monthly
   
   [Save 42% Now](/content/go?ref=pricing/index.html)

## Ready to launch?

Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically email customers who miss your reply.

[Start free](/content/go?ref=cta/index.html) Learn more

Or upgrade to Pro from $2.99/mo