Player Support Built for Indie Game Studios

Add a support widget to your game website. Player messages appear in your Discord server where your team already hangs out. Reply from Discord - they see it instantly.

Start for free

Bug Reports

Issue Player Version Severity
Game crashes on level 3 xXProGamer123Xx v1.2.3 Critical
Can't claim daily reward GamerGirl_2024 v1.2.3 Medium
Audio glitch in menu CasualPlayer99 v1.2.2 Low

Why game developers love it

Your players are in Discord. Your support should be too.

Discord-Native Support

Most indie gaming communities live in Discord - reply directly from your server

Verified Players

Distinguish genuine bug reports from noise with signed metadata tokens

Automatic Follow-ups

Players never miss important updates with automatic email notifications

Small Team Pricing

No per-seat pricing means your small studio can afford professional support

How it works

Get up and running in minutes, not days. No complex configuration required.

  1. Embed the widget

    Add a simple script tag or React component to your app. Customize colors and branding to match your style.

  2. Connect your platform

    Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically.

  3. Reply from threads

    Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time.

Reply where you already work

Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard.

Slack Integration

  • ✓ One-click OAuth install
  • ✓ Tickets as Slack threads
  • ✓ Reply syncs to widget
  • ✓ Toggle ticket status

Discord Integration

  • ✓ Easy bot installation
  • ✓ Tickets as Discord threads
  • ✓ Reply syncs to widget
  • ✓ Toggle ticket status

Telegram Integration

  • ✓ Simple bot setup
  • ✓ Tickets as message threads
  • ✓ Reply syncs to widget
  • ✓ Toggle ticket status

Start free, upgrade when ready

From full ticketing on Freemium to unlimited unbranded Pro. No per-seat pricing, no sneaky fees.

Freemium

  • $0/mo
  • ✓ Full ticketing workflow (tickets, replies, inbox views)
  • ✓ Connect Slack, Discord, or Telegram
  • ✓ Widget setup + appearance controls (name, greeting, colors)
  • ✓ Office hours and signed widget metadata support
  • ✓ Use up to 3 domains
  • ✓ 10 email notifications per month
  • ✓ Donkey branding stays visible

Start free

Pro Monthly

  • $4.99/mo
  • $2.99/mo for the first 3 months
  • ✓ Everything in Freemium
  • ✓ Unlimited domains
  • ✓ Unlimited email notifications
  • ✓ Remove Donkey branding from widget and emails
  • ✓ Upload your own email logo and widget avatar
  • ✓ Webhooks unlocked for automations

Go Pro

Pro Yearly

  • $35/year
  • $2.92/month billed annually
  • ✓ Everything in Pro Monthly
  • ✓ Same unlimited setup, billed yearly
  • ✓ Save 42% compared to monthly

Save 42% Now

Ready to launch?

Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically email customers who miss your reply.

Start free Learn more