# Player Support Built for Indie Game Studios

Add a support widget to your game website. Player messages appear in your Discord server where your team already hangs out. Reply from Discord - they see it instantly.

[Start for free](/content/go?ref=indie-games/index.html)

## Bug Reports

| Issue                                | Player               | Version | Severity |
|--------------------------------------|----------------------|---------|----------|
| Game crashes on level 3              | xXProGamer123Xx      | v1.2.3  | Critical |
| Can't claim daily reward             | GamerGirl_2024       | v1.2.3  | Medium   |
| Audio glitch in menu                | CasualPlayer99       | v1.2.2  | Low      |

## Why game developers love it

Your players are in Discord. Your support should be too.

### Discord-Native Support

Most indie gaming communities live in Discord - reply directly from your server

### Verified Players

Distinguish genuine bug reports from noise with signed metadata tokens

### Automatic Follow-ups

Players never miss important updates with automatic email notifications

### Small Team Pricing

No per-seat pricing means your small studio can afford professional support

## How it works

Get up and running in minutes, not days. No complex configuration required.

1. ### Embed the widget
   Add a simple script tag or React component to your app. Customize colors and branding to match your style.
2. ### Connect your platform
   Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically.
3. ### Reply from threads
   Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time.

## Reply where you already work

Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard.

### Slack Integration
- ✓ One-click OAuth install
- ✓ Tickets as Slack threads
- ✓ Reply syncs to widget
- ✓ Toggle ticket status

### Discord Integration
- ✓ Easy bot installation
- ✓ Tickets as Discord threads
- ✓ Reply syncs to widget
- ✓ Toggle ticket status

### Telegram Integration
- ✓ Simple bot setup
- ✓ Tickets as message threads
- ✓ Reply syncs to widget
- ✓ Toggle ticket status

## Start free, upgrade when ready

From full ticketing on Freemium to unlimited unbranded Pro. No per-seat pricing, no sneaky fees.

### Freemium
- $0/mo
- ✓ Full ticketing workflow (tickets, replies, inbox views)
- ✓ Connect Slack, Discord, or Telegram
- ✓ Widget setup + appearance controls (name, greeting, colors)
- ✓ Office hours and signed widget metadata support
- ✓ Use up to 3 domains
- ✓ 10 email notifications per month
- ✓ Donkey branding stays visible

[Start free](/content/go?ref=pricing/index.html)

### Pro Monthly
- $4.99/mo
- $2.99/mo for the first 3 months
- ✓ Everything in Freemium
- ✓ Unlimited domains
- ✓ Unlimited email notifications
- ✓ Remove Donkey branding from widget and emails
- ✓ Upload your own email logo and widget avatar
- ✓ Webhooks unlocked for automations

[Go Pro](/content/go?ref=pricing/index.html)

### Pro Yearly
- $35/year
- $2.92/month billed annually
- ✓ Everything in Pro Monthly
- ✓ Same unlimited setup, billed yearly
- ✓ Save 42% compared to monthly

[Save 42% Now](/content/go?ref=pricing/index.html)

## Ready to launch?

Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically email customers who miss your reply.

[Start free](/content/go?ref=cta/index.html) Learn more