# Support Software for Non-Technical Founders

Add a chat widget with one script tag. Visitor messages appear in Discord or Slack. Reply from there - they see it on your site instantly. No coding required.

[Start for free](/content/go?ref=non-technical-founders/index.html)

## Quick Setup
2 steps

1. Copy this code snippet
   ```javascript
   <script>
     window.donkeyConfig = {
       apiKey: "dk_..."
     };
   </script>
   ```
2. Paste before </body>

✓ That's it! Your support widget is now live and ready to receive messages.

## Why non-technical founders love it
You don't need to be technical to deliver great support. Work from tools you already know - no complex systems to learn.

### Simple Setup
Just a script tag or React component - your developer can integrate it in 5 minutes

### Reply from Chat Apps
Handle support from Discord or Slack - tools you already know and use

### Automatic Follow-ups
Never miss a lead - automatically email customers who miss your reply

### Flat Pricing
No per-seat pricing as you scale - predictable costs for growing startups

## How it works
Get up and running in minutes, not days. No complex configuration required.

1. ### Embed the widget
   Add a simple script tag or React component to your app. Customize colors and branding to match your style.
2. ### Connect your platform
   Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically.
3. ### Reply from threads
   Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time.

## Reply where you already work
Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard.

### Slack Integration
Connect via OAuth in one click. Choose your support channel. New tickets appear as threads you can reply to instantly.
- ✓ One-click OAuth install  
- ✓ Tickets as Slack threads  
- ✓ Reply syncs to widget  
- ✓ Toggle ticket status

### Discord Integration
Add the bot to your server. Pick your support channel. Tickets become Discord threads with real-time sync.
- ✓ Easy bot installation  
- ✓ Tickets as Discord threads  
- ✓ Reply syncs to widget  
- ✓ Toggle ticket status

### Telegram Integration
Add the bot to your Telegram group. Pick your channel. Tickets become organized threads with real-time sync.
- ✓ Simple bot setup  
- ✓ Tickets as message threads  
- ✓ Reply syncs to widget  
- ✓ Toggle ticket status

💡 Choose one integration at a time. Switch anytime.

## Start free, upgrade when ready
From full ticketing on Freemium to unlimited unbranded Pro. No per-seat pricing, no sneaky fees.

### Freemium
A seriously capable start, at exactly $0
- $0/mo
- ✓ Full ticketing workflow (tickets, replies, and inbox views)  
- ✓ Connect Slack, Discord, or Telegram  
- ✓ Widget setup + appearance controls (name, greeting, colors)  
- ✓ Office hours and signed widget metadata support  
- ✓ Use up to 3 domains  
- ✓ 10 email notifications per month  
- ✓ Donkey branding stays visible

[Start free](/content/go?ref=pricing/index.html)

### Pro Monthly
For teams that want full control (and zero limits)
- $4.99/mo  
- $2.99/mo
- Then $4.99/month after 3 months  
- ✓ Everything in Freemium  
- ✓ Unlimited domains  
- ✓ Unlimited email notifications  
- ✓ Remove Donkey branding from widget and emails  
- ✓ Upload your own email logo and widget avatar  
- ✓ Webhooks unlocked for automations

[Go Pro](/content/go?ref=pricing/index.html)

### Pro Yearly
Best value for committed builders
- $35/year  
- $2.92/month billed annually  
- ✓ Everything in Pro Monthly  
- ✓ Same unlimited setup, billed yearly  
- ✓ Save 42% compared to monthly

[Save 42% Now](/content/go?ref=pricing/index.html)

## Ready to launch?
Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically email customers who miss your reply.

[Start free](/content/go?ref=cta/index.html) Learn more

Or upgrade to Pro from $2.99/mo