Support ChatThatInstalls Itself

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AI Agent Instructions

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✨ AI-Ready

Copy and paste these instructions into Claude Code, Cursor, or Codex

Install Donkey Support Widget

Install the support widget to our site:

  1. Add script tag to 
   <script src="https://cdn.donkey.support/widget.js"
   data-widget-id="your-id"></script>
  1. Initialize with config:
   DonkeySupport.init({
   platform: "slack",
   primaryColor: "#ff4fa3"
   });

How it works

Get up and running in minutes, not days. No complex configuration required.

  1. Embed the widget

    Add a simple script tag or React component to your app. Customize colors and branding to match your style.

  2. Connect your platform

    Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically.

  3. Reply from threads

    Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time.

Reply where you already work

Connect Slack, Discord, or Telegram. Choose the one that fits your workflow.

Slack Integration

  • ✓ One-click OAuth install
  • ✓ Tickets as Slack threads
  • ✓ Reply syncs to widget
  • ✓ Toggle ticket status

Discord Integration

  • ✓ Easy bot installation
  • ✓ Tickets as Discord threads
  • ✓ Reply syncs to widget
  • ✓ Toggle ticket status

Telegram Integration

  • ✓ Simple bot setup
  • ✓ Tickets as message threads
  • ✓ Reply syncs to widget
  • ✓ Toggle ticket status

Start free, upgrade when ready

Freemium

$0/mo
Free forever

  • ✓ Full ticketing workflow (tickets, replies, and inbox views)
  • ✓ Connect Slack, Discord, or Telegram
  • ✓ Widget setup + appearance controls (name, greeting, colors)
  • ✓ Office hours and signed widget metadata support
  • ✓ Use up to 3 domains
  • ✓ 10 email notifications per month

Pro Monthly

$2.99/mo (then $4.99/month after 3 months)

  • ✓ Everything in Freemium
  • ✓ Unlimited domains
  • ✓ Unlimited email notifications
  • ✓ Remove Donkey branding from widget and emails
  • ✓ Upload your own email logo and widget avatar

Pro Yearly

$35/year

  • ✓ Everything in Pro Monthly
  • ✓ Same unlimited setup, billed yearly
  • ✓ Save 42% compared to monthly

Ready to launch?

Set up your support widget in minutes and reply from Slack, Discord, or Telegram, keeping context signed, and automatically email customers who miss your reply.